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Quality Assurance

Certified Quality

ISO 9001:2015

We use the top quality; Quality is something's we take very seriously.ISO 9001:2015 Testifies.
“Our goal is to offer healthy and nutritious products that simply taste incredibly good”

The quality policy of the Jordan Trade, Industry and Refrigeration Company (IDEAL&RITCO) aims to commit to providing the best products and services to its customers by developing work procedures, achieving the requirements of customers and related parties, and working on their satisfaction in order to provide a customized and unique experience for the customer with the best quality. Believing in the importance of providing distinguished products and services to the beneficiaries, the high management of the Jordanian Company for Trade, Industry and Refrigeration and the ideal marketing RITCO & IDEAL is committed to the following:

  1. Provide products and services in accordance with quality standards.

  2. Continuous improvement to achieve customers' needs and desires.

  3. Setting and reviewing measurable quality goals and following up on their implementation periodically.

  4. Commitment to the ISO 9001: 2015 quality management system and its requirements to achieve the company's goals and ensure continuous improvement of its products, not only by meeting the customer's expectations, but by exceeding the expectations in the quality of the work provided.

Certified Quality

Golden Merchant

The Golden Merchant Program is considered one of the Jordan Food and Drug Administration pioneering projects that uses modern methods of work and relies on the principles of risk management and voluntary commitment to the institution’s requirements. Under this program, the organization applies modern compliance auditing techniques with the aim of evaluating the extent of compliance of the companies nominated for this program with the requirements, conditions and standards approved by the Jordan Food and Drug Administration.

Benefits of joining the program

  1. The merchant is given priority in inspection procedures, taking samples, checking documents on the institution’s single window, and analyzing samples in laboratories accredited by the institution.

  2. Be granted additional privileges as the Jordan Food and Drug Administration deems appropriate.

  3. The merchant is given priority in completing his transactions.